Contact Us

Please review this information before contacting us.

Please use this form to send us your inquiries regarding “Faaast Penguin.”

We are unable to respond to every inquiry we receive. Additionally, for “Suggestions & Feedback” and “Bug Reports,” we do not provide individual responses, but please rest assured that we review all submissions and use them to improve the game.

Types of InquiriesRequired

NameRequired

Company NameOptional

Email addressRequired

SubjectRequired

Support IDOptional

Select "Settings & Support," then "Support" (at the bottom of the screen), and the inquiry screen will pop up. Use the Support ID from this screen.

Support IDRequired

Select "Settings & Support," then "Support" (at the bottom of the screen), and the inquiry screen will pop up. Use the Support ID from this screen.

Player NameOptional

Player NameRequired

PlatformRequired

Please select the platform where the bug occured.

Please select your platform.

SteamEpic Games StorePlayStation 5Nintendo SwitchXbox Series X/S

Date/time observedOptional

Details of what occured when the bug appearedOptional

Content of InquiryRequired

Screenshot showing the bugOptional

Screenshot showing the issueOptional

*Attach images in jpg, png, or gif format.
*Attach up to 5 images.
*The size of each image must be under 2MB.
*To send a video file, please upload it to an external file transfer site and include the download URL in your message.

Error message (if displayed)Optional

Please provide the numeric error code.